How can I get tickets to a show?
There are several ways you can purchase tickets for our comedy events.

You can purchase tickets online by visiting our tickets page, which will offer links to any shows currently onsale via the Ticketmaster site.

By phone
Alternatively, you can purchase tickets over the phone by calling Ticketmaster on the applicable number below:

0818 719 300 – Republic of Ireland Customers
0844 847 2455 – Northern Ireland Customers
00353 1 4858010 – International Customers

In person
Tickets to all our shows can be purchased in Queen’s Students’ Union free of service charges. Box office is cash only. If tickets do not sell out in advance, they will be sold at the door on the night of the show (cash only). If you’re unsure, please call the box office on 028 9097 3726

I purchased a Ticket online, where do I collect it from?
When you buy from ticketmaster online, you will be sent a confirmation email giving the details of your order. You can print this and bring it along on the night, or alternatively display the email on your phone. Make sure you at least have the order confirmation number and your name.

If you are able to display the above to the event stewards, you will be granted access to the show. You won’t be collecting tickets from the Box Office, instead we will have your name and your order number as well as how many tickets you have purchased.

If a show is cancelled, where do I get a refund?
If a show is cancelled, refunds are available at point of purchase. You will be refunded automatically if you purchased a ticket through Ticketmaster.

Please be aware that most times shows are postponed, not cancelled. In this case we advise to hang onto your ticket as original date tickets remain valid.

Please note that headline/support acts are always subject to change. We cannot offer refunds on support act changes.


What are my payment options in the venue?
We only accept cash in our venues. We have ATMs onsite in the Students’ Union. Alternatively, there are numerous ATMs nearby the venue, the closest being the Ulster Bank on University Road.

How old do I have to be to get into the venues?
All our shows are 18+, please bring ID to the show with you. (Current Driving Licence, Passport or Queen’s University Student Card)

Does your venue have seats?
All of our shows are seated, however this seating is unreserved. These seats are first come, first served. If you have a medical condition that means seating would make you more comfortable PLEASE contact the venue in advance of the show.

Can I bring my camera?
With the invention of smartphones it has become very difficult to stop people from bringing cameras, but we just ask that you don’t use a flash and DO NOT TAKE VIDEOS OF THE ACTS!!!!!! Seriously, you’ll regret doing it. You’re inviting unwanted attention from professional comedians.

I think I lost something…
Lost property is looked after by the Students’ Union reception. You can contact them at 02890 97 3726 or Please do this ASAP, as items will only be kept for a short period before being disposed of.

Can I smoke?
No you cannot smoke in any of the venues in Queen’s Students’ Union. However, there is an outdoor smoking area for each event located either at the front or back of the venue.

Where do I park?
There is no designated parking at the venues. There is a lot street parking in the Queen’s area, however like parking on the street anywhere in the world, you do so at your own risk!


Can I get in for free?
Maybe, but what are you going to do for us? We do run competitions via Facebook, Instagram and Twitter. Enter the competitions. It’s amazing sometimes how few people enter competitions like this. Sometimes you can win by default!

We pick all our winners at random. We use to help us pick winners from a metaphorical hat, so don’t complain at us when the metaphorical hat doesn’t pick you!

I’m on the guestlist…
Firstly, noone likes a show off, so be nice and humble when you’re on the guestlist, no matter what venue you’re in! Secondly, this doesn’t give you the right to talk through the acts. We will throw you out! We pride ourselves on running a club that is as fun for the acts as it is for the customers, so please enjoy the show, but don’t be a prick!

If you think you’re able to handle the above, on the night speak to the event stewards at the entrance to the Mandela Hall. They’ll have a list of the names on the guestlist and will score your name off as you enter and give you a stamp!


I’ve just started out on the comedy scene, how can I get a slot at your club?
Contact / via Facebook with a brief bio as well as any links to videos or clips of your material. We try and fit any acts we think have potential in, but we have limited spaces, so please bear this in mind.

If you’re thinking you’d like to get into standup, we’d recommend you try out some of the great local open mic nights first. You’ll be able to cut your teeth in front of a more understanding crowd, before taking on something as intimidating as the Mandela Hall!

I’m an established comic and I’ve heard great things about your club
Get in touch with us and let us know you’re interested. Chances are we’ve been trying to book you for years!


Can you give me the contact of one of the acts that recently played the club?
Unfortunately, we cannot give out that information. Best tip we can give you is to go to the following website:

I need an act for my event, can you help?
I’m sorry, but we’re unable to book acts for your event. We do, however, work with a local promoter who may be able to offer this service. Details are below